Telephone Key Commands
All telephone key commands featured in the table below use two keys, the Star (*) key along with a number to minimize false commands.
Our system utilizes the world market leader audio conferencing bridge from Spectel. Most of the moderator conference controls available from our web interface on this site are duplicated using your telephone keys.
If you are holding a conference call on the road from your cell phone you will still be able to dial-out to bring someone into your conference, attendees can self-mute themselves, and the moderator can secure the conference and also put it into lecture mode.
| Press | To | Option | Description |
| *1 | Dial out by accessing an open line, then enable the following key commands:
*2 – Returns both moderator and caller back to the conference *3 – Returns moderator to conference, hangs up on caller |
Moderator Dial Out | Used by the moderator. (The moderator is temporarily removed from the conference while dialing out)
Note: you must use eleven digits when dialing out, example: 12135551234. All subsequent number keys or special keys like # and * will be trapped by the conference bridge and not passed on to the called party as they are used for internal commands |
| *2 | Start a conference recording | Conference Record | The moderator starts a conference recording. NOTE: Please listen to all the spoken instructions and follow them carefully. Please make a note of the recording number you entered so a MP3 download link can be created later |
| *3 | Start a playback of the conference | Playback of a conference recording | Any moderator or participant starts the playback function for a Conference recording |
| *5 | Apply lecture | Lecture | Used only by a moderator. The system plays a tone and then places all participant lines (except moderators) in listen-only mode |
| *6 | Self-mute a participant line | Self-mute | Used only by a participant. The system plays a tone privately to the requester and then places a participant line in listen-only mode |
| *7 | Secure a conference | Secure | Used only by a moderator. Locks conference to new particpants |
| *8 | Play a roster of participant names during a conference. | Roster | Available to both moderators and participants. The command temporarily removes the requester from the conference Note: This only functions when name announce has been selected in the Create Conferences or Check Conferences menu |
Advanced controls and dial out capabilities
